Frequently asked questions
How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery times vary by location, usually ranging from 3-7 business days for standard shipping.
Do you offer international shipping?
Yes, we ship our components worldwide. Shipping costs and import duties are calculated at checkout based on your destination.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to our Track Your Order page.
What is your return policy?
We offer a 14-day return policy for unopened and unused components. Due to the nature of electronics, items that have been soldered or powered on cannot be returned unless they are found to be defective.
Can I request a Proforma Invoice?
Certainly. Select "Bank Transfer" at checkout or contact our support team to have a proforma invoice generated for your company’s procurement process.